Apdex Alliance Grows to 15 with Addition of Netli and Symphoniq

Service-provider and start-up both realize value in 'one' number for enterprise customers

CHARLOTTESVILLE, VA — April 5, 2005 — The Application Performance Index (Apdex) Alliance announced today that two new companies, Netli and Symphoniq™ Corporation, have joined the group, which debuted in March 2005. The Alliance, now comprising 15 companies, was formed as an open movement to ensure Apdex, an index that measures user satisfaction with the performance of enterprise applications, provides high value to the largest possible audience.

Apdex Alliance Founder Peter Sevcik and president of NetForecast, an Alliance member, says the addition of Symphoniq and Netli to the Apdex Alliance enhances the balanced membership representing the two pillars of application performance: measurement and improvement.

Netli's addition to the Alliance rounds out its service-provider category since Apdex's launch in March, according to Sevcik. "Netli pioneered the application performance network (ADN) services solution, transparently delivering LAN-like performance and availability for dynamic enterprise-class Web applications without data center build out," he added. "The company's measurement and reporting service, NetliView, is a valuable tool for managing performance and further differentiates Apdex."

Furthermore, the addition of Apdex to NetliView is a natural evolution of the product from tactical service tracking to strategic business management.

"Netli's Fortune 500 enterprise customers are focused on monitoring and improving application performance in a systematic way. This is why we support the Alliance, as it establishes standard measurement methodologies that are based on the most important metric, user satisfaction," said Willie M. Tejada, vice president of Netli marketing and business development. "We look forward to working with the other members of the Apdex Alliance to define a performance measurement framework by focusing on how IT investments contribute to clearly defined business objectives."

Symphoniq is the youngest company to join the Apdex Alliance, Sevcik says. However, Hon Wong, its founder, has a prodigious track record from the two previous companies he started: NetIQ and Ecosystems.

"Symphoniq is positioned to implement Apdex in a comprehensive way that will be able to provide end-to-end visibility into the sources and causes of sub-par performance," Sevcik added. A key differentiation with Apdex is that a single number is reported, which provides clear understanding of user satisfaction levels.

"Understanding the relationship between application performance and user satisfaction is critical to prevent end-user complaints, or, when users do complain, to resolve problems effectively," said Symphoniq CEO and NetIQ founder Hon Wong. "Armed with Apdex, an IT organization can understand how application slowdowns affect user productivity, and with TrueView's end-to-end visibility they can find and fix the right problem. Apdex is an important first step in aligning application infrastructure with business objectives."

Sevcik says these two companies are innovators that will contribute to the power of the Alliance and bring products to market quickly. Customers soon will be able to realize the benefits of aligning IT and business objectives with Apdex's single number.

Alliance members include: Adlex, Akamai Technologies, Coradiant, Expand Networks, FineGround, Keynote Systems, NetForecast, Netli, NetQoS, Network Physics, Packeteer, Peribit Networks, Swan Labs, Symphoniq and WildPackets.

About The Apdex Alliance

The Apdex Alliance is a group of companies collaborating to define and promote an application performance metric called Apdex, a numerical measure of user satisfaction with the performance of enterprise applications, and reflects the effectiveness of IT investments in contributing to business objectives. Apdex is available to any organization seeking insight into their IT investments. Founded in 2004 by Peter Sevcik of NetForecast, the Alliance, is headquartered in Charlottesville, Virginia. Visit www.Apdex.org for more information.

About Netli

Netli delivers a better Internet for business through its comprehensive suite of Application Delivery Network (ADN) services - transparently enabling global eBusiness from centralized infrastructure. The world's leading and most successful companies use Netli's services to extend their market reach and reduce support costs while consolidating data center infrastructure. Netli is headquartered in Palo Alto, California and was recently named an innovative technology leader by IDG's Computerworld Magazine. For more information, visit www.netli.com or call 1-866-26-NETLI.

About Symphoniq Corporation

Symphoniq Corporation (www.symphoniq.com) created the patent-pending TRUE™ (The Real User Experience) monitoring technology to track real responses times from the browser to the back-end. Symphoniq's TrueView product suite simplifies the complexity of managing Web applications and services. Based on the TRUE technology, TrueView analyzes end-to-end performance, making it easy to find and fix problems and bottlenecks. Since 1990, Symphoniq's executive team has delivered innovative solutions for managing enterprise environments, first by founding EcoSystems, then NetIQ (NASDAQ:NTIQ). Leading companies from Fortune 500 to Web 2.0 use TrueView to rapidly diagnose Web disruptions, plan Web infrastructure improvements, reduce operational costs and improve customer satisfaction.

Symphoniq®, TRUE and TrueView are trademarks of Symphoniq Corporation and may be registered in the US Patent and Trademark Office and in other countries. All other trademarks and registered trademarks are the property of their respective owners.