Symphoniq Announces TrueView 2.0 Real User Monitoring Solution for Rich Internet Applications

Latest release extends TrueView's Web 2.0 capabilities to include real-user monitoring and diagnostics for AJAX, Flash, and Silverlight

Web 2.0 Expo San Francisco, Calif. — April 22, 2008 — Symphoniq Corp., a pioneer in real end user performance monitoring, today announced the immediate release of TrueView 2.0. Designed as an extensible architecture, TrueView 2.0 rapidly adapts to evolving customer Web application management needs and has now added support for all major Rich Internet Applications (RIA) platforms. Powered by Symphoniq's patent-pending TRUE technology, TrueView 2.0 provides visibility into Web applications including Ajax, Flash/Flex and Silverlight to monitor how usage and performance are affecting the end user.

As businesses rapidly adopt Web 2.0 technologies to drive customer loyalty and revenue growth through a richer user experience, they often experience unforeseen performance issues. With TrueView 2.0, Symphoniq provides leading web application management for every generation of Web applications, including Web 1.0, 2.0 and beyond. TrueView 2.0 helps organizations to ensure end user performance levels for their rich internet applications via tagging and tracing problem transactions to provide unprecedented visibility in heterogeneous environments.

"In the current climate in the Web 2.0 sector, every new Web-oriented startup company looking to break into the market will utilize Web 2.0 technologies, especially Ajax, to present a desired level of technical competence," according to Ray Valdes, research director at Gartner. "With this adoption comes a genuine risk of performance degradation. With low latency likely being the single-most important factor in driving a positive user experience, it is essential to monitor the applications so that user behavior can be analyzed and understood in the context of business activity, and the page flow tuned appropriately."

With highly collaborative and interactive Web applications used by millions of businesses and consumers daily, Web 2.0 applications present new management challenges as well as unprecedented levels of brand risk. TrueView 2.0 helps organizations address these complex management challenges for every generation of web technology.

"Symphoniq continues to respond to the management needs of our customers with support for cutting-edge Web 2.0 application technologies," said Hon Wong, CEO and co-founder of Symphoniq. "Our TRUE family of products uses real users and real transactions to detect and isolate web performance problems in real time. TrueView 2.0 represents the evolution of our TRUE technology to address the changing needs of the market so our customers can optimize their web application and infrastructure performance. TrueView 2.0 highlights include:

• Enhanced user interface leverages Web 2.0 technology to provide a richer set of data to the people who need it, both on the business and technical side.
• Support for monitoring popular Web 2.0 technologies such as AJAX, Flash and Silverlight from the browser.
• Support for tagging and tracing page and non-page based requests through every tier of an application stack, isolating performance problems at the server, service, method call or SQL query level.
• Support across heterogeneous environments including J2EE & .NET.

TrueView 2.0, built from TRUE technology is immediately available. For more information, please visit www.symphoniq.com, email or visit booth number 314 at this week's Web 2.0 Expo (http://www.web2expo.com/).

About Symphoniq Corporation

Symphoniq Corporation (www.symphoniq.com) provides the industry's first end user experience monitoring solution to identify infrastructure problems with real transactions, as experienced by real users, in real time. The company's patent-pending TRUE (The Real User Experience) technology delivers an early warning system that detects and isolates web application performance problems before they cost companies revenue, resources and operating budget. Symphoniq TrueView provides the insight organizations need to optimize their infrastructure and resources to address the new performance challenges created by complex Web architectures including SOA, SaaS, Web services and Web 2.0. Symphoniq partners with industry leaders including F5, Citrix and Microsoft, and is a privately held company headquartered in Palo Alto, California..

Symphoniq® and TrueView are trademarks of Symphoniq Corporation and may be registered in the US Patent and Trademark Office and in other countries. All other trademarks and registered trademarks are the property of their respective owners.